What Makes Us Different?
Community Focused as Part of AmerisourceBergen
As a nationwide independent pharmacy, we’re a strong advocate for the patient and provider. But unlike other specialty pharmacies, we’re owned by AmerisourceBergen, a global healthcare solutions leader that has a long history of supporting care in the community setting. Following in that tradition, our unique model has care teams that are not only organized within therapy-specific centers of excellence, but also by geographic regions. Our regional focus allows us to have long-standing, collaborative relationships with practices and a deep knowledge of payer requirements – this results in increased speed to therapy and more integrated care for our patients.
Investment in Clinical Integration
We believe that clinical integration between the provider and the pharmacy improves patient outcomes and the total cost of care. So we’ve invested in solutions, such as the MyPathpoint Portal, that provide transparency into our pharmacy operations and clinical records, making it easier to work collaboratively to support the patient. Working closely with the practice, we help patients overcome barriers and maximize therapy benefits.
Ensuring Exceptional Care
We don’t simply strive for quality in all that we do; we continuously measure and monitor our performance through customer surveys, business reviews, and analytics from our advanced pharmacy management and telephony systems. Specialty pharmacy dispensing has been US Bioservices’ core business and primary focus for over 20 years. Using accredited best practices and drawing from deep customer insights, our pharmacy improves adherence by delivering personalized care based on the patient’s individual needs and the clinical profile of the therapy. Our patients report a 99% satisfaction rating, and we are committed to making a difference in the lives of our patients, every day.