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Manufacturers

Patient Therapy Access

Expert guidance and assistance that reduces complexity and improves access

Affordability should never be a barrier to therapy. We offer a comprehensive benefit coordination service to find the lowest out-of-pocket option for the patient. As a standard practice on every prescription, we research alternate coverage to ensure that any secondary, tertiary or other coverage is identified and utilized, including coordination of patient assistance copay cards and any available foundation funding.

See how our patients benefit: 

$25 or less

Average out-of-pocket cost (for 90% of patients who received financial assistance)

24/7/365

Clinician access

99%

Patient satisfaction

Helping patients overcome financial barriers to access

Our experts facilitate patient enrollment in copay assistance programs and foundations, including coordination of benefits and direct bill agreements with multiple payers. Because assistance options can be difficult for patients to navigate, we take a case management approach and work rapidly to obtain approvals to expedite speed-to-therapy and proactively manage expiring authorizations to ensure continuity of care. 

Our pharmacy has extensive experience working with PBM and medical benefits coverage. We assist with:

  • Letters of medical necessity
  • Medical policies and restrictions
  • Prior authorizations
  • Proof of diagnosis for the prescribed therapy
  • Supporting clinical documentation
  • Written appeals

“The nature of our business allows us to give patients more time. We’re in a setting that empowers us to go the extra mile to support patients.”

MISCHELLE SMOOT, RPH, SENIOR DIRECTOR OF PHARMACY SERVICES