Patient Services

Specialized support for patients taking specialty therapies

Patient care is our top priority, and we're always here to help. With a patient satisfaction rating of 99 percent, thousands of patients rely on us to deliver their medications and provide comprehensive clinical care. We understand that each patient is unique, so we offer caring, individualized support to help you maximize the benefits of your therapy.    

 Nancy, breast cancer patient

“Maria [my nurse] has been encouraging and loving. I feel she knows what I’m going through and she’s right there with me.”

How we support patients

Caring support

We have an uncompromising focus on the patient experience, offering individualized, caring support to meet your needs. 
Mother on the phone with baby playing

Clear guidance

Whether you have a new condition or have taken medication for many years, our pharmacists and nurses are always available to deliver clinical guidance and connect you with resources specific to your condition and therapy.
Grandfather and grandson looking at a map

Connected care

Offering 24/7 access to clinicians who provide education and resources about your condition and therapy, we work collaboratively with physicians, insurance companies and drug manufacturers so that you have the best experience. 
Nurse at computer

Our comprehensive patient and clinical support includes: 

  • Telephonic nursing support
  • 24/7 access to pharmacists and nurses
  • Assistance with prior authorization 
  • Financial assistance for those unable to afford medication or copay
  • In-home infusion nurses who administer therapy 
  • Educational materials
  • Language translation services
  • Free and reliable medication shipment with delivery confirmation 
  • MyPathpoint Patient Portal for pharmacy updates
  • Nationwide dispensing of medication

More than a specialty pharmacy

US Bioservices leverages the vast network of AmerisourceBergen, a global healthcare solutions leader, to ensure patients get the care they need as quickly and efficiently as possible. In addition to nationwide dispensing and seven specialty pharmacy locations, patients and their caregivers rely on us every day to help them understand their benefits, find funding and connect with the clinical and educational resources they need.