The Case Manager Portal provides our payer partners real-time visibility to a patient’s profile and an additional level of transparency throughout the prescription filling process. In an effort to improve patient access to therapy, this HIPAA-compliant tool allows payers access to the latest patient status updates needed to ensure enhanced care coordination.
The Case Manager Portal allows you to access:
Patient prescription and dispense status
Clinical and therapy coordination updates
Real-time visibility to prior authorization status
Shipment tracking information
Plan-specific data reports
Specific utilization trends
Improve transparency, insights and access
Enhanced functionality allows our payer partners more insight to trends such as the number of prescriptions processed, prescription statuses, refill history and the health plan’s monthly drug cost. In addition to providing real-time visibility, case managers have the ability to run customized reports at their convenience.
The Case Manager Portal allows you to run the following reports: